WhatsApp and Social Media Marketing
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NBS partnered with i-Office to optimize their digital marketing strategy using WhatsApp and social media channels. Our approach involved developing engaging content tailored for platforms like Facebook, Instagram, and LinkedIn, as well as leveraging WhatsApp to directly communicate with customers.
By implementing targeted campaigns and utilizing analytics, we aimed to increase i-Office’s customer engagement, drive traffic, and ultimately boost conversions. These strategies focused on promoting their office supplies and IT products while enhancing customer relationships.
The integrated marketing strategy resulted in a 50% increase in social media engagement and a significant boost in customer interactions via WhatsApp.
By leveraging WhatsApp’s direct messaging capabilities, i-Office achieved higher response rates and improved customer satisfaction. The social media campaigns also led to a 30% increase in website traffic and generated qualified leads, contributing to sustained brand growth.